Account Stability Totally different Than In Retailer Credit score

I've not too long ago obtained my arms on an Xbox X and yesterday, I added €25,- by way of a giftcard nevertheless it nonetheless doesn’t present within the retailer. I've checked my order historical past and account stability on Xbox. [See pics below]

Edit: 1st image for extra info

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https://preview.redd.it/kxyd9om8pxwb1.png?width=735&format=png&auto=webp&s=68c832667f37ac8001087a7ef730090fc36649b2

https://preview.redd.it/3j1rioosoxwb1.png?width=1920&format=png&auto=webp&s=428a73cf3e065e469b23b977c73dabfad304d46d

https://preview.redd.it/78pkgwcpoxwb1.png?width=1497&format=png&auto=webp&s=350b4344f2af8c8bf98604b15508895416fef9ed