I’ve absolutely purchased all video games I’ve however can’t open them and this pops up : xboxone

In case you are signed in, you may not be signed into the web. It would not have a approach to verify you bought them if you happen to’re not on-line.

For those who solely use your Xbox offline, I recommend inserting this console as your house console for that account, you want an web connection to try this, although. Here’s a hyperlink to take action.

Edit: I simply copied and pasted the steps right here anyway…

1. Press the Xbox button in your controller to open the information.

2. Choose Profile & system > Settings > Basic > Personalisation, after which choose My residence Xbox.